Our Policies & Reservations
Thanksgiving:Nov 20-30*Christmas:Dec 20-Jan 10
The Standard Guest House Nightly Rate is $300(2) people a night for all dates except Christmas and Thanksgiving which are $350(2) Each additional guest is $10 per night.
The Standard Guest House Weekly Rate is $2000 (2) and $2175(3or4) Guest House Holiday Weekly Rates are $2200(2) and $2375(3or4).
The Standard Riverhouse Nightly Rate is $325(2) per night for all dates but Christmas and Thanksgiving which are $375(2) Each additional guest is $10 per night.
The Standard Riverhouse Weekly Rates are $2175(2) $2300(3or4) $2425(5or6) Riverhouse Holiday Weekly Rates are $2300 (2) $2425 (3or4) $2550 (5or6).
Additional days more than a week but less than 2 weeks will be pro-rated at the daily rate.
The Guest House out-cleaning fee is $250 for 2 and $275 for more than two people. The Riverhouse out-cleaning fee is $275(2), $300(3or4), $325(5or6).
Additional cleaning during your stay can be provided at an additional cost. A mandatory mid- clean is required for stays longer than 10 days (Cost varies according to how many bedrooms used) There is a $350 refundable security deposit for the Guest House and a $500 security deposit for the Riverhouse. Please add 13.42% tax. All deposits will be refunded within sixty days of your departure minus any damage or extra cleaning. Damage or extra cleaning will be assessed by our cleaning and maintenance staff and the owner. There is a $100 service fee for all bookings to cover administration costs.
Please check each calendar to see if the dates you want are available. If the dates you are interested in happen to be booked in both homes please contact us about alternate accommodations. We'll be happy to go over what we have available with you or find you something nice in the area we think would be suitable for you.
There is a five night minimum for all dates including Thanksgiving and Christmas. We will accept bookings of less than the minimum if your dates fit into our calendar. Most of the time we're able to fit our guests into the small periods of availability we have and discount those nights if they are within a couple months of the date you contact us and book.
Cancellation notice must be received no less than 30 days before check in (60 days before Christmas and Thanksgiving holidays) to receive a full refund of all monies paid to date minus a cancellation fee of 15% or $250 whichever amount is greater. For cancellations within 30 days of arrival (60 days for holiday dates) for which your dates can be re-booked your deposit may be refunded minus the cancellation fee at the sole discretion of the owner. If your dates cannot be rebooked we'll credit you for a future stay. Some guests like to purchase travel insurance to prevent any unforeseen problems spoiling their vacation. Sorry, no refunds for early departure.
A reservation deposit totaling one half the cost of your stay is required to secure the reservation. Deposit must be received within one week of verbal or e-mailed confirmation to hold dates if not paid by credit card. Balance is due 60 days prior to your arrival date.
Car Rentals, Activities & Travel Arrangements
River Estate owns Cheap Hawaii Tickets,Inc which is a full service Hawaii based travel agency. We will be happy to give you a quote on all or any portion of your travel package needs including other accommodations, airline tickets, car rentals or activities on Kauai or any other islands in your itinerary. Please let us know if you would like us to provide a quote for you.
PERSONAL CONCIERGE SERVICES
We offer our guests free concierge services. The owner takes a personal interest in making sure you make the most of your vacation time. We offer a wide range of services and lots of useful information.
Discounts available for stays longer than 10 days, any dates booked 12 months or more out from the date you make the booking or within 30 days of check-in. Specific deep discounted dates can be seen at the bottom of the home page.